波士顿：不断变化的运输和物流业应该回到盈利增长(英文 35 页)

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CONTENTS

3 EXECUTIVE SUMMARY

7 THE ELUSIVE GOAL OF PROFITABLE GROWTH

9 ASSESSING THE INDUSTRY’S PERFORMANCE

Growth Has Not Led to High Returns

Performance Varied Widely Among Segments

Individual Companies Significantly Outperformed

19 THE CRITICAL FACTORS FOR SUCCESS

Success in All Segments

Leading Practices in Road Transport

Distinct Approaches in Freight Forwarding

The Hallmarks of Contract Logistics

25 GETTING AHEAD OF THE MEGATRENDS

Six Critical Megatrends

The Implications for Companies in Key Segments

29 STARTING THE JOURNEY

31 NOTE TO THE READER