麦肯锡：2030年汽车后市场报告( 英文 48页)

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READY FOR INSPECTION –THE AUTOMOTIVE AFTERMARKET IN 2030

CONTENTS

Staggering facts about changes in the aftermarket......6

Executive summary..........8

Introduction........11

1. Key figures and characteristics of the aftermarket........13

2. Ten trends and their disruptive effect on the ecosystem.......17

2.1 Changes in customer expectations and value generation.......17

2.2 Emergence of next-generation vehicles.......21

2.3 Shifts in competitive power.......26

2.4 The compound effect of these trends on the aftermarket ecosystem..........27

3. Recommendations for aftermarket players..........35

3.1 OEMs to secure core business and strengthen their independent

aftermarket position..........36

3.2 Suppliers to explore alternative sales, branding, and pricing strategies......39

3.3 Parts distributors to intensify their digital service offerings........41

3.4 Workshops to build capabilities to cope with increasing complexity......44

4. Getting started on your aftermarket journey..........47

Authors......49