麦肯锡：《工作的未来：自动化，就业和生产力》(英文 148页)

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A FUTURE THAT WORKS: AUTOMATION, EMPLOYMENT,AND PRODUCTIVITY

In brief

Executive summary Page 1

Overview of select recent studies on the impact of automation and future of work Page 21

1. The new frontier Page 23

Automation technologies including robotics and artificial intelligence have advanced rapidly,

but some key hurdles still need to be cleared

2. The technical potential for automation Page 29

Almost half of the work activities in all sectors across the economy have the potential to be automated by adapting currently demonstrated technologies

3. Five case studies Page 53

How automation could potentially transform hospital emergency departments, aircraft

maintenance, mortgage brokering, oil and gas control rooms, and grocery stores

4. Factors affecting the pace and extent of automation Page 65

Five technical and economic factors that will together determine the pace at which automation arrives in the workplace

5. An engine of productivity Page 87

Automation could compensate for demographic trends by giving a major boost to the global economy

6. Preparing for disruption Page 109

The implications of automation for business leaders, policy makers, and workers Technical appendix Page 119

Bibliography Page 133