凯捷：2019世界支付报告( 英文 48页)

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WORLD PAYMENTS REPORT 201

TABLE OF CONTENTS

Preface 3

Executive summary 4

Monetizing quick-win solutions while building a robust ecosystem strategy

can help banks stay in the payments game 6

The payments landscape is growing more complex as new market participants,

emerging technologies, and changing customer expectations spur disruption 8

Amid the complexities, dynamic consumer preferences are influencing banks’

strategic and operational decisions across all segments 10

New entrants are leveraging their digital acumen and agile work styles to profitably

evolve their business models, which may impact incumbents that do not keep up,

while specific sectors create opportunities for players 13

As open, real-time, and emerging technologies continue to shape the new payments

landscape, banks are responding to the market transition through collaborative

synergies and innovation 16

While market developments and regulators push Open Banking, banks grapple

with adoption 20

As the industry transitions to a future state beyond Open Banking,

incumbents must leverage ecosystem-based business models to sustain market share 25

As regulators and market participants step in to harmonize the Open Banking

transition, monetizing quick-win solutions and reassessing infrastructure

strategies will keep banks viable and heading forward. 28

Market outlook and regulatory landscape foreshadow payments opportunity and growth 30

Global growth of non-cash transaction volume spurs opportunity for industry players 32

What’s next for global non-cash markets? 36

Cash is still resilient to growing array of digital alternatives 37

Key regulatory and industry initiatives (KRIIs) aim to build a resilient payments ecosystem

to serve society 39

Methodology 44

Glossary 45

About Us 46

Acknowledgements 47