凯捷：2023 年财产和意外伤害保险的主要趋势(英文 32 页)

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CONTENTS

Foreword 3

Introduction 4

Trend 1: Embedded insurance is enabling protection at the right time and through the right channels 6

Trend 2: Bespoke coverage solutions are closing the protection gap for micro-mobility users and gig workers 8

Trend 3: Tailored, value-added services are boosting customer engagement and differentiation 10

Trend 4: Technology and behavioral nudges are transforming insurers from payers to preventers 12

Trend 5: Commercial insurers are creating new revenue streams with risk engineering services 14

Trend 6: Drones and robotic, imaging, and video technologies are modernizing the loss inspection process 16

Trend 7: Data mastery and advanced technology is boosting underwriters’ pricing accuracy 18

Trend 8: Insurers are prioritizing sustainability within corporate strategy 20

Trend 9: Carriers are preventing cyberattacks by fortifying customer data security 22

Trend 10: Trailblazing insurers are entering the metaverse frontier 24

Conclusion 26

内容

前言 3

简介 4

趋势 1：嵌入式保险在正确的时间通过正确的渠道提供保护 6

趋势 2：定制覆盖解决方案正在缩小对微型移动用户和零工工作者的保护差距 8

趋势 3：量身定制的增值服务正在促进客户参与度和差异化 10

趋势 4：技术和行为推动正在将保险公司从付款方转变为预防方 12

趋势 5：商业保险公司正在通过风险工程服务创造新的收入来源 14

趋势 6：无人机和机器人、成像和视频技术正在使损失检查流程现代化 16

趋势 7：数据掌握和先进技术正在提高承销商的定价准确性 18

趋势 8：保险公司在公司战略中优先考虑可持续性 20

趋势 9：运营商通过加强客户数据安全来防止网络攻击 22

趋势 10：开拓性保险公司正在进入元宇宙前沿 24

结论 26