凯捷：2019全球保险科技报告( 英文 32页)

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WORLD INSURTECH REPORT 2019

Contents

Preface 3

Executive steering committee 4

Executive summary 5

New challenges, changing business dynamics have set off a tectonic shift

in the insurance industry 6

Insurers must support a platform that serves a broad spectrum of customer needs 10

Experience-led digital offerings and seamless collaboration with ecosystem players

will drive marketplace success 16

Incumbent-InsurTech collaboration can shore up competencies in preparation

for the future 20

New ecosystem roles will evolve as the industry transitions toward

the marketplace model 25

Closing thoughts 27

Appendix – References 29

Methodology 29

About us 30

Acknowledgments 31