拉丁美洲的零售银行业务研究报告(英文 36页)

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Retail Banking in Latin America

Why digital transformation is taking centre stage

介绍

INTRODUCTION

04 | Efma membership

05 | Foreword

06 | The whats, whys and hows of successful digitization in Latin America – Anzen Digital and Citibanamex

07 | Commentary: Danny Weber, Anzen Digital

圆桌会议

ROUNDTABLE

10 | The changing role of banks in Latin America – Banking executives discuss the current state of the industry

12 | Case study: Banco de Crédito del Perú

12 | Case study: Banco BHD León

14 | Case study: PagBrasil

15 | Case study: Original Bank

银行家访谈

BANKER INTERVIEW

16 | A reshaped financial services industry – Renata Talarico Petrovic,

Banco Bradesco

16 | Case study: Banco Bradesco

18 | Fostering financial inclusion in Colombia – Lázaro Ignacio Duque,Davivienda

18 | Case study: Bancolombia

20 | Listen to your customers and evolve with their needs – Luiz Carlos Brandao Cavalcanti Junior, Banco Bradesco

金融科技报告

FINTECH REPORT

21 | Partnering for success – Paola Fuertes Ceballos, Zyos

22 | Providing greater reach – Carlos Ugalde Noritz of Live PayPhone

22 | Case study: Banco Neon

24 | Giving financial access to neglected sectors – Gonzalo Kirberg, Cumplo

32 | A region worth investing in – Citi

33 | Case study: Unicred Integração

33 | Case study: Banco Galicia

34 | Case study: BBVA Bancomer

34 | Case study: Banamex

区域概览

REGIONAL OVERVIEW

25 | How digital is changing the face of finance –Argentinian Association of Bank Marketing

27 | The state of play for Latin America in 2017 –Hernan Linetzky Mc-Manus

28 | Case study: Itaú Unibanco

30 | What lies ahead for Latin American banks? – Ramón Heredia Jerez, Digital Bank Latam

30 | Case study: Banco do Brasil

创新聚焦

INNOVATION SPOTLIGHT

32 | A region worth investing in – Citi

33 | Case study: Unicred Integração

33 | Case study: Banco Galicia

34 | Case study: BBVA Bancomer

34 | Case study: Banamex