凯捷：2020世界保险科技报告(英文 34 页)

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WORLD INSURTECH REPORT 2020

TABLE OF CONTENTS

Preface 3

Executive summary 5

Evolution never stops 6

A multiple-challenge black swan 7

Uncertainty demands a focus on critical priorities 8

Customer-centric BigTechs earn customer trust 10

The stakes are high, how will insurers ante up? 11

Innovation at warp speed 11

InsurTechs help to catalyze insurers’ crisis-mode digital transformation 12

As lines blur among insurers, competition intensifies 15

Increasing competition is whetting collaborative appetites 16

The golden mean between time, money, autonomy, and differentiation 18

A perennial capabilities dilemma: Should we build, buy, or collaborate? 21

Tomorrow’s industry frontrunners will adeptly synthesize innovative offerings 23

An evolving industry landscape requires fresh thinking and data-driven action 24

Partner with Capgemini 25

Methodology 27

Ask the Experts 28

Acknowledgments 31

About Us 33

目录

前言3

执行摘要5

进化永不止步6

多重挑战黑天鹅7

不确定性要求重点放在关键优先事项上8

以客户为中心的BigTechs获得客户信任10

赌注很高，保险公司将如何赌注？ 11

高速创新11

InsurTechs帮助催化保险公司的危机模式数字化转型12

由于保险公司之间的界限模糊，竞争加剧了15

竞争日益激烈，协作的胃口16

时间，金钱，自主权和分化之间的黄金分割18

长期的能力困境：我们应该建立，购买还是协作？ 21

明天的行业领先者将巧妙地综合创新产品23

不断发展的行业格局需要全新的思维和以数据为依据的行动24

与凯捷合作25

方法论27

咨询专家28

致谢31

关于我们33